Post-Market Surveillance
Manufacturers and IARs must maintain a Post-Market Surveillance (PMS) plan and submit a Post-Market Surveillance Report (PMSR) to CDSCO as required by MDR 2017.
The PMS plan should cover complaint handling, trending, CAPA, and field safety corrective action (FSCA) procedures.
Official source: Medical Devices Rules 2017; CDSCO
PMS Plan Requirements
A comprehensive PMS plan must include:
- Device identification and market distribution details
- Complaint handling and investigation procedures
- Methods for data collection (complaints, adverse events, sales data)
- Analysis and trending procedures
- CAPA (Corrective and Preventive Action) processes
- FSCA procedures and approval workflow
- Reporting timelines and escalation criteria
- Post-market surveillance report frequency and content
- Record retention and confidentiality measures
PMS plans must be maintained and updated regularly, with evidence of implementation available for regulatory inspection.