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Adverse Event Reporting

TR-005 · HK-unique timeframes

What Must Be Reported

Report any event involving an MDACS-listed device that resulted or could result in:

  • Death or serious injury to patient, user, or other person
  • Near-incident (potential serious harm if recurrence)
  • Serious public health concern

Reporting Timeframes

SituationTimeframe
Death / serious injury / serious public health concernWithin 10 calendar days of LRP becoming aware
Other reportable/potentially reportable eventsWithin 30 calendar days of LRP becoming aware

Process

  1. LRP becomes aware of event
  2. LRP investigates (with manufacturer if needed)
  3. Submit preliminary report to MDD within applicable timeframe
  4. Complete investigation → submit final report with findings and recommendations
  5. MDD reviews and may request further information or initiate its own investigation

Reports are submitted via the MDIS portal.

Clarify in the Reporting Timeframes section: 'The timeframes begin from the date the LRP becomes aware of the event, not from the date the event occurred. LRP awareness includes awareness through customer complaints, healthcare facility reports, or internal investigations.'