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Quality System Overview

DGDA · Drug and Cosmetics Act 2023 · ISO 13485 · GMP

Who Needs a QMS

EntityRequirement
Foreign manufacturer (Class B/C/D)ISO 13485 certificate — mandatory for registration
Local manufacturer (Class B/C/D)GMP compliance + DGDA manufacturing licence
Authorized Representative / importerGDP-aligned storage and distribution system
Foreign manufacturer (Class A)QMS recommended; ISO 13485 not mandated at Class A level

ISO 13485 — The Core Requirement

ISO 13485:2016 is the mandatory QMS standard for foreign manufacturers of Class B, C, and D devices. The certificate must:

  • Be issued by an internationally accredited certification body (IAF member accreditation)
  • Cover the specific product category being registered — scope must match
  • Be current at time of submission and throughout registration validity
  • Be renewed before expiry — an expired certificate must be replaced before DGDA renewal

Certificates from bodies accredited only by local/national accreditation systems that are not IAF members may not be accepted by DGDA. Use an ILAC-recognised accreditation.

GMP for Local Manufacturers — BD-Unique

Bangladesh-based manufacturers must obtain a DGDA manufacturing licence which requires on-site GMP inspection. DGDA GMP requirements are broadly aligned with GHTF/IMDRF principles and ISO 13485 and cover:

  • Facility design, environmental controls, and contamination prevention
  • Equipment qualification and maintenance
  • Personnel training and qualification records
  • Document control and batch record systems
  • Supplier qualification
  • Internal audit programme
  • Management review

See DGDA Inspections for the inspection process.

Key QMS Elements — All Entities

All establishments handling Class B/C/D medical devices must maintain:

ElementAR / ImporterManufacturer
Risk Management Plan (RMP)RequiredRequired
Good Distribution Practice (storage/handling SOPs)RequiredRequired
Complaint handling systemRequiredRequired
Product recall proceduresRequiredRequired
Adverse event reporting proceduresRequiredRequired
Document and record controlRequiredRequired
Internal auditRecommendedRequired
CAPA systemRecommendedRequired

These are reviewed during DGDA inspections.

QMS and Registration

The ISO 13485 certificate is submitted in the registration dossier (see Dossier Requirements). At renewal:

  • Submit an updated, current ISO 13485 certificate
  • If the manufacturer has changed certification body, ensure the new certificate covers the same product scope
  • Notify DGDA if the ISO 13485 certificate is suspended or withdrawn during the registration period — this is a material change

GDP for Distribution

Good Distribution Practice covers:

  • Temperature-controlled storage where required (cold chain for applicable devices)
  • Segregation of quarantined, approved, and rejected stock
  • Stock rotation (FIFO) to prevent expiry
  • Distribution record maintenance sufficient for full traceability
  • Handling procedures to prevent damage or deterioration

Bangladesh has not published a dedicated GDPMD guideline but DGDA expects standards equivalent to WHO GDP guidelines to be applied.